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PROBLEM

PROBABLE CAUSE

REMEDY

Heater will not start. Flame monitor shows message 3-P INTLK OPEN.

One of nine switches in limit circuit is open.

See discussion of limit circuit in separate Tec-Note on control functions.

Heater will not start. Flame monitor shows message LOCK OUT PTFI-FLAME FAIL (PTFI means Pilot Trial For Ignition)

1. Bad flame scanner.

1. Check the flame scanner per separate Tec-Note on service and replace it if defective.

2. Igniter improperly set.

2. Reset per manual on Power Flame burner.

3. Bad ignition transformer.

3. Check for 120 vac at primary. If ok check ignition wire for break. If ok check for spark. If no spark replace transformer.

4. Bad ignition wire.

4. Check wire for break. Replace if broken.

5. Bad pilot solenoid

5. Check for click when energized. If no click check for 120 vac at solenoid terminals. Replace solenoid if there is no click when voltage is applied.

6. Pilot gas regulator improperly set.

6. Check regulator and reset if necessary per separate Tec-Note on service.

7. Bad amplifier card in flame monitor. 7. Replace card.

Low media flow/pressure indicator light off.

1. Low media pressure switch out of adjustment.

1. Re-adjust low media pressure switch per applicable Tec-Note on setting pressure switches.

2. Strainer clogged.

2. Remove and clean strainer.

3. Level of media (thermal fluid) in expansion tank is too low.

3. Check sight gauge on expansion tank. Confirm that sight gauge is correct by using measuring stick through top of tank.

4. Air in circulating pump.
4. Bleed air from pump per separate Tec-Note on service.

Low combustion air (limits made indicator light is off, but all other lights in limit circuit are on.)

1. Line to low combustion air switch is clogged.

1. Disconnect air line and blow compressed air through the line.

2. Street elbow in low combustion air switch is clogged.

2. Remove cover with burner sight glass. Remove street elbow and blow compressed air through it.

3. Fan blades of combustion air blower clogged with dust.

3. Clean blades to remove dust.

4. Low combustion air switch out of adjustment. 4. Readjust low combustion air switch per separate Tec-Note on service.

High media temperature indicator light is off.

1. Strainer is clogged.

1. Remove and clean strainer.

2. Maximum temperature setting of UDC2300 is too low.

2. Re-set maximum temperature in UDC2300 to a temperature 80 degrees (min) higher than set point on UDC 3300. Press MANUAL RESET to clear alarm.

3. Inadequate flow of thermal fluid in system piping. 3. Check for closed or stuck valve in system piping.

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